Corporate Training
Training Sessions
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Hospitality Professional Certificate (HPC) The Hospitality Professional Certificate consists of eight self-paced modules comprised of online seminars and activities designed for students and hospitality professionals. The professional development seminars emphasize the development of both personal and professional leadership traits needed to be successful in the hospitality industry, regardless of one's position. HPC focuses on the employability traits that are deemed essential by the industry.
Hospitality Supervisor Certificate (HSC) In today's business, the supervisor is the "main link" between the company's goals and the people who must accomplish those goals. A great supervisor needs “hard” skills to improve systems and “soft' skills” to improve people. The HSC course teaches both. In order to succeed in a high performance workplace, a great supervisor needs to develop both these skills to help maintain and lead a winning team. The Hospitality Supervisor Certificate consists of eight self paced modules comprised of online seminars and activities that have been created for both students and current hospitality employees.
Hospitality English and Communication Certificate (HEC) In an increasingly globalized world, English has become a universal language for hospitality professionals and a necessity for career advancement. The Hospitality English & Communication course was specially designed to assist participants, who are or will be in the hospitality industry, with improving their ability to express themselves in English when dealing with guests and coworkers It builds confidence and covers a wide range of hospitality situations and the vocabulary, phrases, expressions and common courtesies that are appropriate to those situations.
Managing Diversity in a Multicultural Workplace (MDC) Managing Diversity in the Workplace Certificate has been developed to meet the needs of students or employees aspiring to management positions in the future, or current supervisors or managers wishing to ascend to higher management positions. It targets knowledge and skills essential to success in the hospitality, travel and tourism industries, which are increasingly characterized by a diverse workforce serving a culturally diverse customer base. The American Hospitality Academy's approach is to combine an understanding of culture with the development of key management skills, so that a manager or prospective manager develops a range of core skills and principles that can be applied in many different situations.
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